Fin x Metronome: Pricing Strategies for AI Agents

Fin (Intercom's AI agent) and Metronome (usage-based billing infrastructure) are teaming up to tackle the thorniest problem in AI products: how to price agent work when costs and value are both hard to predict. You'll hear real pricing models from companies shipping agents in production, plus the billing architecture that makes complex usage pricing actually work. If you're figuring out whether to charge per conversation, per resolution, or per API call, this is your crash course.